> ## Documentation Index
> Fetch the complete documentation index at: https://docs.salesask.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ServiceTitan call recordings

> Import ServiceTitan call recordings into Sales Ask.

Sales Ask can import calls from ServiceTitan using your existing ServiceTitan connection. It checks ServiceTitan every 15 minutes and files each call as a recording for the rep whose email or phone number matches the ServiceTitan employee on the call.

## Before you start

Connect ServiceTitan as your CRM first. See [ServiceTitan CRM setup](/integrations/crm/servicetitan).

## Turn on call import

1. In Sales Ask, go to **Settings → Integrations** and open **ServiceTitan**.
2. Turn on **Import ServiceTitan call recordings**.

Call import uses the same ServiceTitan credentials as the CRM connection. If you disconnect ServiceTitan, call import stops.

## Check rep matching

Make sure each rep's Sales Ask email or profile phone number matches their ServiceTitan employee record.


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